Legal

Refund Policy

Last updated: 2026

We want every Carving Forever customer to feel cared for. Because each copy is printed specifically for your order, please read the conditions below before purchasing.

Damaged, Defective, or Incorrect Books

Contact us within 14 days of delivery with your order reference and clear photographs. After review, we will arrange an appropriate replacement or refund at no additional cost.

Wrong or Incomplete Address

Please review the delivery address before payment. Once an order enters production, we may be unable to change or cancel it. Costs caused by an incorrect customer-provided address may not be refundable.

Change of Mind

Made-to-order books are generally not returnable for change of mind. If you contact us before production begins, we will make a reasonable effort to cancel the order, but cancellation cannot be guaranteed.

How to Request a Refund

Email suportebooks07@gmail.com with your order number and a short note about what happened.